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Stand up Windchill and MPMLink
Improve
Fix or modernize what you have
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Digital Thread Integration: Connecting Engineering, Manufacturing, and ServiceRead case studyRegulated
Compliance built into the PLM
Complex products
Variants, ETO and long lifecycles
MPMLink Implementation: Modernizing Manufacturing Process Management for Defense ContractorRead case studyLearn
Plain answers on PLM and Windchill
Choosing a partner
For teams comparing options
PTC's Services Team or an Independent Windchill Partner? How to DecideReadElement
Senior-only PTC Windchill consultancy since 2003
A Production Windchill Upgrade: 40 Phases, Zero Failures, Zero OutageRead case studyChoosing a partner
73% of PLM projects fail to achieve adoption goals. We've rescued 47 of them—and we'll tell you honestly if yours can be saved.
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✗ Adoption below 40% (people still use Excel and email)
✗ Engineers bypassing the system entirely
✗ Change orders taking weeks instead of days
✗ "Phase 2" never happened (stuck in partial deployment)
✗ Manufacturing doesn't trust the data
✗ Your team asking "when can we go back to the old way?"
If you checked 3+ of these warning signs, your implementation needs rescue.
Systems deployed without teaching people why or how. No champions. No adoption strategy.
Generic "best practices" that don't match how your business actually works. Forced processes nobody follows.
Wrong platform choice. Poor performance. Integration problems.
Technology is rarely the problem. People and process are.
Your implementation has good bones—the data structure is sound and leadership is still committed. Your users are frustrated but haven't given up entirely. With the right rescue approach and budget to fix what's broken, we can turn this around in 4-8 months.
Your situation is more complex. Customizations might be too tangled to salvage. Adoption below 20% means we're rebuilding trust, not just fixing technology. Broken integrations might need complete rebuilds. We'll assess honestly whether rescue is worth it or if you should cut losses and restart.
Some implementations can't be saved. If your data architecture is fundamentally wrong, no amount of rescue will fix it. If you're trying to scale a single-division system to global operations, the foundation won't support it. If leadership has lost confidence entirely, rescue won't succeed. We'll tell you honestly when restart is the better path.
Not sure which one you are?
Talk to a consultant+64%
User adoption improvement in 6-month PLM rescue program for aerospace manufacturer.
-81%
Change order cycle time reduction through automated PLM-ERP integration.
67%
Reduction in manufacturing errors after implementing digital work instructions and change management.
*Results reflect specific project implementations and may vary based on organizational factors and scope.
Windchill, Solumina MES, ERP and Salesforce CPQ connected into one thread.
Read customer story
40 of 40 migration phases, zero failures, zero production outage.
Read customer storyThese are the things we look at: Is the data architecture fundamentally sound? Is leadership still committed? Are users frustrated but not checked out? If yes to all three, it's salvageable. If the data structure is wrong or adoption is below 15%, restart is often cheaper than rescue.
88% of our rescues achieve 80%+ adoption within 6-8 months. The 12% that don't succeed usually had leadership give up mid-rescue or discovered architectural problems we couldn't fix without full rebuild. We're honest about probability upfront—we turn down 25% of rescue assessments when we don't think we can help.
Usually a fraction of a full reimplementation, because most of the configuration, data and integrations can be kept. If the data architecture is fundamentally wrong, restarting is often cheaper in the long run than salvaging a broken foundation. The assessment tells you which one you have.
Yes. 60% of our rescues are fixing implementations done by large firms who left junior consultants in charge or declared success at go-live without adoption. We've rescued projects from every major PLM consulting firm. No judgment—we just fix what's broken.
4 months (aerospace supplier, 23% adoption to 81%). They had good data architecture but terrible workflows and zero change management. We fixed workflows, trained champions, and focused entirely on adoption. Most rescues take 6-8 months because we're rebuilding trust, not just fixing technology.
Related knowledge
A senior consultant reads every message. We'll tell you where we'd start, or say so if we're not the right fit.
