Position Overview

The Senior PLM Business Analyst will play a key role in both day-to-day operations and long-term strategic initiatives for Product Lifecycle Management (PLM). This position supports the delivery of scalable infrastructure solutions by ensuring systems excellence and cross-functional collaboration. The analyst will be responsible for managing the integrity, accessibility, and organization of complex product data essential to the design, procurement, and deployment of data center solutions.

Acting as a vital liaison between development procurement, supply chain, and operations teams, the ideal candidate will apply deep PLM expertise, process leadership, and technical insight to optimize workflows and ensure data continuity. A background in PLM within dynamic, hardware-intensive environments—particularly related to Owner-Furnished Contractor-Installed (OFCI) equipment—is highly desirable.

Key Responsibilities

Implement and optimize tools and processes that promote cross-functional collaboration and timely delivery of key initiatives.

Lead testing, requirements gathering, and implement change management protocols.

Create and maintain Bills of Materials (BOM) and routing logic that align with qualified design standards.

Collaborate with stakeholders to architect systems, drive automation, and improve workflow efficiency.

Document and improve business processes, coordinating with stakeholders and subject matter experts.

Own PLM data testing, governance, and reporting related to MDM performance metrics.

Understanding of form-fit-function principles and change- control processes.

Skilled in cross-functional collaboration and managing stakeholder expectations.

Ability to lead documentation and improvement of business processes and system workflows.

Deep understanding of PLM systems, BOM structuring, and product data governance.

Familiarity with the interface between PTC Windchill and ERP ecosystems.

Qualifications

Bachelor’s degree in Supply Chain Management, Information Systems, Business Analytics, or related field, or equivalent professional experience.

3+ years of experience in Windchill/PLM operations, system implementation, or migration projects.

Experience standing up PTC Windchill capabilities in fast-paced environments.

Technical Skills

Ability to work independently while managing multiple priorities in a fast-changing environment.

Strong analytical and data management skills with a keen attention to detail.

Proficiency in interpreting and structuring complex datasets for business use.

Strong written and verbal communication skills, capable of translating technical insights for diverse audiences.

Capacity to build strong, professional relationships across diverse teams.

Ability to identify inefficiencies and recommend systems/process enhancements.

Adaptability to new tools, technologies, and operational frameworks.

Ability to drive continuous improvement and innovation within the PLM function.

Soft Skills

• Strong analytical and problem-solving skills with a focus on system performance and scalability.
• Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Team leadership and the ability to collaborate effectively across cross-functional teams.
• Ability to lead cross-functional teams and manage competing priorities.
• Do the right thing – act with integrity, honesty, and ethical principles.
• Relationships above all else – prioritizing personal and professional connections.

Preferred Certifications

• PTC Windchill Certification(s)
• ITIL, PMP, or Agile certifications are an advantage.

Location

This role may require an on-site presence at manufacturing facilities during project phases. Depending on company policy and project requirements, hybrid or remote work options may be available.