By Eric Larson The pandemic has changed and continues to change so many things about our lives – one of the most notable being how and where we work. Many of us are working from home full time. Some of us are in a hybrid
By Ken Buchanan Where would we be without our IT departments? They literally and figuratively “keep the lights on.” We’re all guilty of taking our access and application availability, reasonable response times, secured networks and communications, and backup/recovery systems for granted. Provider Organizations in particular
By Ken Buchanan I recently moved from a cold northern state to a warm, coastal southern state. One observation that stands out to me about my new location is the large number of vehicles that are abandoned roadside. I am unsure why I never saw
Engaged patients care about their health and act as champions for their own wellness. They are involved decision-makers in their own healthcare journey. They do research. They get regular check ups. They ask questions. They follow instructions. And overall – they’re healthier. When a patient
By Ken Buchanan Have you ever stopped for directions while traveling and heard the response, “You can’t get there from here”? With today’s ubiquitous GPS navigation devices, we rarely need to stop for directions. And no matter how complicated and convoluted, the GPS navigator will
By Ken Buchanan “WHAT’s the Point” is not a question. It’s the key to managing risk. Managing risk is a common, daily experience. We continually face the loss of things valuable when we seek to gain a reward. For example, driving to the grocery store
By Eric Larson Ever been in a meeting where a new product or program is being introduced and somebody makes it clear that they “got it?” They are ready to dive in, start using this new approach or program and feel VERY confident in their
By Eric Larson In any successful relationship, communication is key. Do your IT and other business departments speak the same language? Are they even talking to one another? A disconnect between these two is very common in business, but can be detrimental nonetheless. The disconnect
In manufacturing operations, there are a lot of moving parts—literally and figuratively. It’s not only important to understand the effects of both the upstream and downstream processes, but to make those processes as efficient and profitable as possible. One way to synchronize and streamline these
In the world of manufacturing, the line from production floor workers to executives and c-suite is long and not always direct. You’re tasked with driving results and keeping the peace, during a pandemic when nothing is certain and everything is on the line. Efficiency is